Service Star of the Month

Beth Guth delivers exceptional service

Beth Guth, nuclear medicine technologist, LVH–Muhlenberg

When a patient arrived late for her heart scan, she expected to miss her test. Instead, she received exceptional care from nuclear medicine technologist Beth Guth.

The patient, who is recovering from breast cancer surgery and follow-up treatment, said, “Beth immediately offered to do the scan, even though it was late in the day.” When Guth learned the patient was getting other tests, she started an IV so the patient could avoid multiple needle sticks.

Guth also scheduled the patient’s chest X-ray, called hematology in advance so they could prepare a special attachment to draw blood, and escorted her to all tests. She even played the patient’s favorite radio station during her heart scan. “Her absolute care for my comfort and security was exceptional,” the patient says. “She is truly professional and a blessing to patients.”

Mildred Scuzzese, mammogram technician, imaging services
Nominated by Brenda Fox, LVPG Surgical Oncology, LVH–Muhlenberg

Michelle Stuart, case manager, LVH–Muhlenberg
Nominated by Maureen Sawyer, case management

Lisa Stenger, administrative partner, emergency department, LVH–Muhlenberg
Nominated by Briana Apgar, emergency department, LVH–Muhlenberg

Megan Ward, registrar, patient logistics
Nominated by Gail Apgar, emergency department, LVH–Muhlenberg

Tanya Garcia, medical assistant, Heritage Family Practice
Nominated by Sabrina Juless, Heritage Family Practice

Patricia Trubilla, R.N., Hamburg Family Practice
Nominated by Wendy DeGroot, Hamburg Family Practice

Linda Semmel, R.N., 4A medical/ surgical, LVH–Cedar Crest
Nominated by  Carol Cyriax, R.N., 4A medical/surgical, LVH–Cedar Crest

Melissa Shaner, medical secretary/billing specialist, ABC Family Pediatricians
Nominated by Brooke Volkert, ABC Pediatricians

Frances Kowaleski, R.N., ICU West
Nominated by Lori Reiner, R.N., and Alice Reice, R.N., ICU West

Donna Lynn, accounts payable specialist
Nominated by accounts payable

Maureen Hojnacki, R.N., express admissions unit (EAU)
Nominated by Karen Groller, R.N., 4C/EAU

Mary Ann Sandrock, administrative partner, post anesthesia care unit (PACU), LVH–Cedar Crest
Nominated by Mary Ellen Kindig, trauma neuro intensive care unit

Holly Cavallo, patient accounting representative
Nominated by Brent Ennis

Heidi Kistler, ambulatory surgery unit (ASU)/operating room (OR), LVH–17th and Chew
Nominated by Carol Kovalchik, R.N., ASU/PACU/OR

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